Sonny’s Case Study
Discover how Sonny’s used the enosix platform to streamline the quoting process between SAP® ECC and Salesforce CPQ.
The enosix Solution
Where Sonny’s salespeople once struggled to get pricing and inventory data, the enosix platform ensures they can get the information they need exactly when they need it. As such, the platform is transforming Sonny’s customer experiences.
When salespeople want to provide a quote, they can pull up the information they need right away — no longer do salespeople require a laptop and VPN to do so. They can simply log into Salesforce and rest assured that their information is up to date.
Distributors can access pricing and inventory information in a fraction of time than was previously required, too. This ensures they can immediately respond to customers’ requests and queries. Meanwhile, Salesforce data is constantly updated, so salespeople can get accurate information without delay. This ensures salespeople are well-equipped to consistently fulfill customer orders.
“We are getting more accurate information out the door … and we’re delivering far better experiences.“— Tim Elhefnawy, GM & VP, Parts Division at Sonny’s
Over 100 salespeople have been using Salesforce since enosix integrated SAP ECC into it. Sonny’s expects this figure to grow in the foreseeable future.
“There’s continuing thought on how we can make it easier to do things,” said Elhefnawy.