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Get Lightning-Fast Salesforce/SAP Integration With Pre-Built Lightning Objects

October 13, 2021 | By: enosix

Unchain the powerful data residing in SAP while avoiding business disruption

Key Takeaways:

  • With drag-and-drop Salesforce Lightning Components for real-time SAP Integration, enosix delivers real-time SAP data and business processes in Salesforce without complex front-end coding or middleware
  • Pre-built Lightning Objects bring read-only data directly from SAP into Salesforce to empower your sales team, Ecommerce front-end, and customer service center
  • Enosix Surface includes a set of Lightning Components that can easily be dropped into any Lightning page to provide the most common SAP real-time data users need in Salesforce
  • TSI credits enosix Transact with helping improve support across the board because having simple access to live data helps them better serve customers 
  • With enosix Commerce, you’ll see all of your SAP data in Salesforce, and Lightning Components mean your sales team can see all of your SAP quote-to-cash details right inside their interface
  • For field service teams, enosix Field lets your team create and manage work orders, track parts and labor, and access customer information inside Salesforce.

SAP/Salesforce integration at lightning-fast speeds? With drag-and-drop Salesforce Lightning Components for real-time SAP Integration, you can access real-time SAP data and business processes in Salesforce without complex front-end coding or middleware, and there is zero risk of business disruption. 

enosix’s solutions include Salesforce-native, pre-built Lighting components that give your front-end workers access to the information they need from your ERP to streamline internal processes and deliver the best customer experience. With data at their fingertips, sales reps can develop complex custom quotes quickly and your support team has full access to complete customer information, including order, delivery, and pricing history. 

Real-time integration means it is easy for Salesforce admins and developers to provide access to data and business processes formerly locked within SAP with a simple click, drag, and drop in the Lightning app builder, providing a single source of truth for the enterprise. The enosix pre-built solutions reduce time, money, and risk using 90% out-of-the-box functionality. This is how.

What is Salesforce Lightning?

A component-based framework, Salesforce Lightning is designed for business users who do not have programming experience. It provides a simplified “Lightning Experience,” which delivers extensive options to build cross-platform apps, visually-rich tools for analytics, and a consistent experience across devices. 

Lightning offers features for different types of users, including admins and developers. Business users can see any list in Kanban view, access a one-stop dashboard for sales managers, and different Lightning Components to optimize workflow and increase productivity.

For admins customizing the platform to company requirements, helpful Lightning features include an app builder, page temples, components, and other features. 

Developers are offered handy features like a design system, components, and page templates, as well as testing features. 

Using the enosix pre-built Lightning Objects read-only data is brought from SAP into Salesforce to empower your sales team, eCommerce front-end, and customer service center with full real-time access to the data they need from SAP in the CRM they love.

How enosix uses Salesforce Lightning and Surface to get you up and running fast

The enosix integration solution is built by engineers who have extensive knowledge of SAP and Salesforce, having implemented integrations from both sides. This is why we can get your integration done quickly and reliably. 

Our Surface solution, a managed package, includes a set of Lightning Components that can easily be dragged and dropped into any Lightning page to provide the most common groups of SAP real-time data your users want to see in Salesforce. With enosix Surface Rapid Integration Objects, you can add custom fields that contain business-specific information.

You gain a complete view of the customer in Salesforce and the ability to search and display vital SAP data, such as customer details, quotes, orders, deliveries, invoices, and contracts as well as drill down into the smallest detail. All in Salesforce because the information is drawn directly from SAP. 

Surface integrates your SAP data into relevant Salesforce Clouds – Sales, Service, CPQ, Experience, and Commerce. 

Uniting Salesforce CPQ and SAP VC

TSI, Inc., a precision measurement instrument manufacturer, quickly learned the advantages of an out-of-the-box solution. Sales and customer service center reps were using SAP for their CRM. In the words of their Director of IT, Wayne Krzmarzick, “Everyone hated it,” but they had to use it to get the information they needed.

After listening to complaints and doing intensive research, TSI picked Salesforce as their new CRM. But they couldn’t afford a disruption in business while they performed an SAP integration that would take months. With enosix, they saw the possibilities of revenue gains through better customer service as well as making their employees happier. 

The enosix Transact solution, which provides full CPQ integration, delivered the functionality in Salesforce that they needed right out of the box: real-time data. Now, salespeople could answer questions about invoices in Salesforce without dealing directly with SAP, and TSI credits enosix with helping them improve interaction and support across the board, because having simple access to their live data helps them better serve their customers.

They also know that when they make the switch to S4/HANA, they will not have to re-do the integration.

Visibility in the field

Customer-facing employees in the field, whether in sales or service, need real-time details on customer service contracts and equipment. This includes serial numbers, installation dates, and warranty information, which means Salesforce and SAP must work in tandem to provide this information quickly and easily. 

Field service is complicated, with almost infinite combinations of how SAP and Salesforce can be combined to manage service workflow. Enter enosix Field, a product flexible enough to fit your process. While Salesforce Field Service is a great tool, you can’t improve employee productivity, get real-time visibility into operations, or resolve calls quickly without integrating the processes locked in SAP. 

Duplicating SAP business logic and using batch load to keep these systems in sync creates a testing and maintenance nightmare, one that is easily avoided with the enosix solution. This solution lets your team create and manage work orders as well as track parts, labor, and customer information, all with a pre-built integration that reduces implementation time by 70% to 90% while delivering functionality that is not possible with other approaches. 

B2B eCommerce made easy

enosix Commerce offers customers what they want in a B2B eCommerce site with agility and a reduced maintenance burden. It’s a pre-built solution that ties together Salesforce B2B Commerce and SAP ECC or S4/HANA with fast time-to-value.

This solution helps ensure shopping carts become accurate orders due to real-time integration for pricing, shipping, configuration, and other business logic. Inventory counts are accurate, and when a shopping cart is submitted in Salesforce, an accurate, SAP-validated order is created automatically.

You’ll see all of your SAP data in Salesforce, and Lightning Components mean your sales team can see all of your SAP quote-to-cash details right inside Salesforce, as well.

Simply put, the pre-built nature of the enosix solutions offers a path that is faster, more cost-effective, and more efficient because they are packaged to dovetail perfectly at the integration points required by both systems. 

Lightning Components, lightning-fast integration with enosix

Learn more about how enosix can power your business with real-time transactional execution and access to your SAP ERP data in Salesforce, in 70% to 90% less time than anyone else. Schedule a demo today.