What: JSW Steel’s VP of Digital Solutions shares their journey integrating Salesforce and SAP using MuleSoft and enosix, creating a unified CRM and Customer Portal with 5,500 daily users (30% of business flows). The integration enhanced data analytics, capturing over 170 KPIs across 13 dashboards, and enabled 40% real-time SAP access. Automated processes like quote creation and invoicing have streamlined operations, preserved margins, and saved human capital.
Speaker: Satyen Rashmikant Shah – VP, IT & Digital Solutions at JSW Steel
When: Wed, Sep 18 | 10:00 AM PT
Where: Buddy Suite, The Box SF (Second floor of The Box)
Who: Hosted by enosix, SAP Transformation Catalyst