accuracy and quote-to-order conversion speed with enosix’s pre-built
Your business relies on
Salesforce CRM and SAP to operate on a daily basis. But a lack of integration
keeps these two systems from reaching their full potential and from giving your
customers the best possible experience.
As a business grows, pricing
structures tend to get more complicated, especially if customizations and
bundles are involved. Without easier access to this type of pricing data in SAP
through a front-end system like Salesforce, customer-facing employees tend to
have much slower response times and inaccurate data when interfacing with
enosix Sales CPQ connects the real-time pricing and inventory SAP data with the front-end interface of Salesforce. Combining the complex SAP data with the accessibility of Salesforce gives every department in your organization the information they need to do their jobs and service the customer.
Minimum installation and configuration needed
enosix Sales CPQ is the only
proven solution on the market that can integrate Salesforce CPQ with SAP (including Variant Configuration). What would
normally take an entire IT team and hundreds or thousands of hours of work to install and configure can be resolved
in a fraction of the time with enosix’s pre-built integration. This results in
significant savings in cash and headaches that would otherwise be spent on a
long configuration, testing, and implementation process.
And due to COVID-19 currently
halting a lot of in-office interactions, it’s important to note that enosix
Sales CPQ can be installed remotely. If you are looking to use this time to
upgrade and improve your processes, enosix can work with you via phone and
video to get your new integration up and running before business gets back to
No need to manage multiple pricing systems
Without integrated systems, the
only way for employees to access pricing information is to replicate that data
from SAP to Salesforce. Products change constantly, as do suppliers, discounts,
and quantities. The task of transferring this information accurately to
Salesforce is risky, let alone maintaining it over a long period of time. Every
change needs to be made in SAP and Salesforce. Plus, many configurations
defined in SAP can’t be reproduced in Salesforce at all due to limitations of
the CPQ Cloud.
With enosix Sales CPQ, employees can tap into SAP customer pricing and configuration logic in real-time without having to recreate configurations and price books in Salesforce. This integration gives employees access to vital information like discount validity and quantity pricing all in one place.
Create accurate quotes through Salesforce CRM
One of the biggest risks in
maintaining separate systems and multiple versions of the same pricing rules is
that things will inevitably fall out of whack. Because SAP is the home of
pricing data, these failures usually occur in the replicated information on the
CRM, which leaves salespeople with inaccurate data that they then use in
customer quotes and orders. Then, when they try to put the produced quote into
SAP to create an order, it will fail to work — causing additional work for the
salesperson and a poor customer experience.
Providing customers with this
inaccurate data has many implications for a business. It erodes confidence in
and loyalty to a business with questionably managed systems and processes.
enosix Sales CPQ allows your
sales team to create quotes with the pricing rules established in SAP directly
through Salesforce. There is no need to worry about discrepancies between the
systems, enosix gives you the peace of mind that any quotes provided to
customers reflect the customer-specific pricing you created in SAP.
Convert quotes to orders easily
Without integrated back-end
and front-end systems, valuable time is lost between quote approval and order
placement. The process calls for multiple steps and employees just to transfer
the quote to an actual order in SAP, which translates to delays in revenue and
enosix Sales CPQ not only guarantees accurate quotes, but it gives salespeople the ability to convert an approved quote to an SAP order in one click directly through Salesforce. Removing the additional processing significantly reduces lead time from quote to order.
Provide a better customer experience
While integrating systems
makes things easier and faster from a business operations point of view, it
also greatly enhances a company’s ability to serve the customer. Receiving
accurate quotes with the agreed-upon pricing will reduce the number of errors
they see on their end and, in turn, increase their trust in you. Plus, the
quick turnaround time from quote approval to order fulfillment means they get
what they need faster.
When sales and customer service employees have access to SAP data within the CRM interface, it allows them to focus on one system and get all the answers they need. No more swivel-chair integration bouncing from system to system trying to track down the right information.
Leverage your SAP data with enosix Sales CPQ
enosix Sales CPQ gives you the
power to leverage your SAP data for improved quoting accuracy and quote-to-order
conversion speed. Our pre-built Sales CPQ app can get you up and running months
faster than other approaches. The best part is, we can do it all remotely so
you don’t have to wait for office visits and meetings.
Set an intelligent enterprise standard for your business with enosix Sales CPQ. Contact us today to schedule a free demo.